terms and conditions / FAQ

Terms and Conditions

  • All prices indicated are not inclusive of GST
  • All orders must be made at least one week in advance.
  • Order is only confirmed upon deposit payment.
  • Upon confirmation, minimum of 3 working days is required for any changes.
  • All prices indicated are not inclusive of delivery charges.
  • Free delivery for orders of more than $500.
  • For orders below $500, delivery charges shall vary based on location.
  • An additional surcharge of $10 ($10.70 w GST) will apply for delivery to Central area, CBD area and government buildings. Denoted by the first 2 digits of the postal code: Robinson –01, 04, 05, 06, 07, 08; Marina Square –03, 17; Orchard 22,23; Bras Basah18, 19. 
  • All catering orders that deliver to Non-Permanent address (Eg: chalet, resort, club, pub & etc.) would be required to make pre-payment via bank transfer or cash before the delivery date.
  • Remote area surcharge applicable for BBQ pits or areas with no trolley access etc
  • For self-collection of thermos/drink tub orders, $50 refundable deposit is required and deposit will be refunded upon returning.
  • No disposable cutleries will be provided for Mini Buffet packages.
  • Delivery time may differ within 30 mins.

FAQ

How long in advance do I need to confirm my order?
  • For Buffet Packages, at least 1-2 weeks in advance.
  • For mini buffet packages, at least 5 days in advance
Is there a minimum no. of pax for buffet package?
  • Yes, at least 30pax. A premium of $150 will be charged for buffet orders below 50pax.
Is a deposit required?
  • Yes, for buffet orders, we require a 50% deposit. For mini buffet packages, we require full payment.
What are the payment modes?
  • -Cash to counter (payment at our restaurant) or Bank Transfer.
How do I place an order?
  • All orders need to be via written format i.e E-mail/ SMS/ Whatsapp/ Facebook Message. Our kind staff will follow up with you accordingly.
How many days in advance can I cancel and is there a refund?
  • Order cancellations should be notified 3 days before order date. Full refund will be given. Charges apply for same day cancellations.